Internal Affairs

City customers advised of festive season office closures

The City’s customer offices will be closed on some days during the festive season. Customers should consider making use of the City’s e-Services and convenient online payment options where possible.

The City reminds customers of its customer office closures for public holidays during the festive season. The City’s municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will be closed over the festive season period on the following days:

Friday 16 December 2022 Closed
Friday 23 December 2022 Close at 12:30
Saturday 24 December 2022 Closed
Sunday 25 December 2022 Closed
Monday 26 December 2022 Closed
Friday 30 December 2022 Close at 12:30
Saturday 31 December 2022 Closed
Sunday 1 January 2023 Closed
Monday 2 January 2023 Closed

The festive season operating hours for the Liberty Promenade, Table Bay Mall and Lansdowne Corner Mall will be as follows:

1 – 15 December 2022

27 – 29 December 2022

Monday to Friday: 08:30 – 16:00
3 and 4 December 2022 Saturday and Sunday: 09:00 – 12:30
10 and 11 December 2022 Saturday and Sunday: 09:00 – 12:30
Friday 16 December 2022 Closed
Friday 23 December 2022 08:30 – 12:30
Saturday 24 December 2022 09:00 – 12:30
Sunday 25 December 2022 Closed
Monday 26 December 2022 Closed
Friday 30 December 2022 08:30 – 12:30
Saturday 31 December 2022 09:00 – 12:30
Sunday 1 January 2023 Closed
Monday 2 January 2023 Closed

Municipal accounts may be paid at any Shoprite/Checkers, Pick n Pay, PEP, Woolworths, USave, Ackermans, Lewis, Top It Up and selected Spar shops. Online payments may be made at www.powertime.co.za or www.easypay.co.za, and motor vehicle licences may be renewed online at https://eservices.capetown.gov.za/

For account payments:

• Online: www.Easypay.co.za or www.powertime.co.za

• EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference

• Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths

• e-Services: Use the City’s online e-services portal

• ATM: contact your bank to add the City as an ATM beneficiary

Register on e-Services

• Renew vehicle licences

• Submit water/electricity readings

• Pay municipal accounts online (debit order payment option, only)

• View current account and account history

• Apply to receive accounts via email

• Log service requests

To register for e-Services visit: https://eservices.capetown.gov.za/

Since 1 July 2022, the City has switched to Pay@ as the new online and retailer third-party service provider for fine payments.

Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.

Other electronic payment methods are available by:

Card: VISA, Mastercard
EFT: ABSA, FNB, Nedbank, Capitec, Standard Bank
Scan to Pay: Masterpass, Snapscan, Zapper, FNB, Nedbank, ABSA

In the event that a motorist wants to pay their fines in person at a retailer, they can pay at selected Spar shops, if the fine pre-dates 1 July 2022.

Fines issued as from 1 July can be paid at selected Spar shops, as well as Ackermans, Builder’s Warehouse, Game, Makro, PEP, Pick n Pay and Shoprite/Checkers Money Market kiosks.
We thank our customers for their patience during this time and encourage the use of online services.

Source: City Of Cape Town