City drives service delivery closer to home

More than 1 000 residents took advantage of the City of Cape Town’s Basket of Services outreach programme last week.

The City’s Urban Management Directorate hosted nine roadshows last week, where different departments within the City of Cape Town provided an array of basic services to residents.

The areas visited were Ruyterwacht, Philippi East, Philippi, Ravensmead, Wynberg, Nyanga, Ocean View, Mamre and Imizamo Yethu.

The biggest attendance was at Zolani Centre in Nyanga with 1 008 members of the public attending. The Human Settlements Directorate issued 1 122 application forms and received 654 completed applications. Approximately 374 tenants also updated their information. A total of 950 updates and new registrations were done on the City’s Job Seeker Database.

In Mamre, more than 500 people attended the roadshow, 250 updates and new registrations were done on the job seeker database and Customer Relations Management dealt with 21 complaints.

Four title deeds were handed over in Philippi. Other services provided included health screenings and sanitary packs. Advice on family planning and sexually transmitted infections was also offered as well as education on breastfeeding and tuberculosis.

In addition, residents received live demonstrations on how the Water Management Devices operate. The departments that participated were City Health, Environmental Health, Human Settlements, Recreation and Parks, Electricity Services, Revenue, Water and Sanitation, Solid Waste and the Electricity Department.

‘It has been very pleasing to see officials attending to the basic service delivery needs of the citizens,’ said Alderman Grant Twigg, the City’s Mayoral Committee Member for Urban Management.

‘We processed various applications for indigent grants, updating the details of applicants who are registered on the City’s Housing Database, resolving account queries, registering residents on the jobseeker database, as well as conducting health screenings and providing water saving tips,’ said Alderman Twigg.

Source: City Of Cape Town

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