City offices closed on 24 September 2022 for public holiday

The City’s municipal offices, including cash receiving, account enquiries, motor vehicle registration and licensing, Traffic Services’ driving licence testing centres (DLTCs), Human Settlements offices and municipal courts will be closed on 24 September 2022 for Heritage Day. Customers should consider making use of the City’s convenient online payment options where possible, as well as e-Services.

The City’s customer offices in the Lansdowne Corner Mall, Liberty Promenade Mall, and Table Bay Mall will also be closed. Residents are urged to plan accordingly and use e-Services where possible and to do their urgent business before the public holiday.

Municipal accounts may be paid at any Shoprite/Checkers, Pick n Pay, PEP, Woolworths, USave, Ackermans, Lewis, Top It Up and selected Spar shops. Online payments may be made at or, and motor vehicle licences may be renewed online at

For account payments:

• Online: or

• EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference

• Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths

• e-Services: Use the City’s online e-services portal

• ATM: contact your bank to add the City as an ATM beneficiary

Register on e-Services

• Renew vehicle licences

• Submit water/electricity readings

• Pay municipal accounts online (debit order payment option, only)

• View current account and account history

• Apply to receive accounts via email

• Log service requests

To register for e-Services visit:

Since 1 July 2022, the City has switched to Pay@ as the new online and retailer third-party service provider for fine payments.

Motorists are advised that fines and warrants can now be viewed and paid online at – this includes fines pre-dating 1 July 2022.

Other electronic payment methods are available by:

Card: VISA, Mastercard
EFT: ABSA, FNB, Nedbank, Capitec, Standard Bank
Scan to Pay: Masterpass, Snapscan, Zapper, FNB, Nedbank, ABSA

In the event that a motorist wants to pay their fines in person at a retailer, they can pay at selected Spar shops, if the fine pre-dates 1 July 2022.

Fines issued as from 1 July can be paid at selected SPAR shops, as well as Ackermans, Builder’s Warehouse, Game, Makro, PEP and Pick n Pay.

Since 1 August 2022, these fines can also be paid at Shoprite/Checkers Money Market kiosks.

We thank our customers for their patience during this time and encourage the use of online services.

Source: City Of Cape Town