City’s basket of services at your doorstep

The City of Cape Town’s Urban Management Department, with the support of City line departments, is currently rolling out the second round of engagement sessions in communities.

The aim of the initiative is to help residents with a host of services such as assisting them with indigent grant applications, updating their details on the City’s Housing Database, resolving account queries, registering them on the jobseekers database, aiding with health screenings as well as advising on how to save water, among other things.

‘To date, various City departments were in attendance to present the services that are offered. These departments were on hand to assist residents with enquiries or concerns that affect them in the communities of Wesbank, Belhar, Matroosfontein, Manenberg, Langa, Joe Slovo and Heideveld over the past two weeks,’ said the City’s Mayoral Committee Member for Urban management, Alderman Grant Twigg.

These engagement sessions will continue until 5 December 2019 and will take place in Nooitgedacht, Bishop Lavis, Wallacedene, Uitsig, Gugulethu, Rylands and Hanover Park.

‘In order to ensure that we create awareness in our communities, we are engaging via WhatsApp groups, distributing electronic pamphlets to all community-based organisations and ward committee members, we are placing posters at local hotspots such as spaza shops, making use of loud hailing in some areas and posting on social media so as to inform our communities of these engagement sessions.

‘The City of Cape Town wants to encourage residents to attend these sessions so that they understand how they can benefit from the full basket of services that is offered by the City. These engagement sessions are open until 20:00 to ensure that those residents still heading home from work are also given an opportunity to attend,’ said Alderman Twigg.

Source: City Of Cape Town

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