Yesterday, 2 June 2022, a collaborative Basket of Services with Customer Relations Management was deployed at the Delft Civic Centre to give residents an opportunity to interact with officials about their service enquiries.

The following City departments and external organisations offered services to residents:

Water and Sanitation

Electricity services

Library and Information

Independent Electoral Commission

Social Development

Revenue

City Health Wellness

Safety and Security

Human Resources: Bursaries, Internships

SASSA

Customer Relations

Traffic, Law Enforcement

Eskom

Smartcape

Information Systems and Technology ( gaming etc.)

Job Seeker application forms

‘It warmed my heart to see such a huge turnout. The people came in their numbers and were interacting with the officials, in their area, meaning they did not need to spend money on transport to get issues resolved. The turnout also confirmed that people value the services we offer and make us want to do more,’ said the City’s Mayoral Committee Member for Corporate Services, Alderman Theresa Uys.

Source: City Of Cape Town