{"id":16735,"date":"2019-05-23T07:09:23","date_gmt":"2019-05-23T07:09:23","guid":{"rendered":"http:\/\/pr.asianetpakistan.com\/?p=51757"},"modified":"2019-05-23T07:09:23","modified_gmt":"2019-05-23T07:09:23","slug":"ypo-global-pulse-survey-finds-the-customer-is-always-right","status":"publish","type":"post","link":"https:\/\/southafricajournal.com\/ypo-global-pulse-survey-finds-the-customer-is-always-right\/","title":{"rendered":"YPO Global Pulse Survey Finds the Customer is Always Right"},"content":{"rendered":"
NEW YORK, May 23, 2019 (GLOBE NEWSWIRE) — YPO<\/a>, the premier global leadership organization for more than 27,000 chief executives, conducted a survey of its members in over 130 countries to get their latest thoughts on innovation and its implications for the future of their businesses.<\/p>\n YPO\u2019s 2019 Global Pulse Innovation Survey<\/u><\/a>, conducted between 29 April through 6 May 2019 with more than 1,600 chief executive respondents, confirmed that the majority of global business leaders (57 percent) feel an urgent need to innovate now. Where do they look to find inspiration to innovate? Their customers.<\/p>\n Nearly half of global business leaders cited customers as their top source of innovation inspiration<\/strong> (48 percent) with employees (36 percent) ranking second. Consultants (10 percent) and think tanks (7 percent) lag far behind in the minds of respondents. The importance of keeping this key constituency happy is a focal point with nearly one in five respondents citing customer experience as their primary business area most needing innovation now.<\/strong> This ranks ahead of products, data\/business intelligence and technology.<\/p>\n According to additional YPO Global Pulse findings, location, geographic location, industry, company size and length of job tenure greatly inform business leaders\u2019 opinions and go-forward innovation action plans:<\/p>\n <\/strong><\/p>\n The YPO 2019 Global Pulse Innovation Survey follows on the heels of YPO Innovation Week.<\/a> Occurring last week, YPO Innovation Week connected influential entrepreneurs, innovators and thought leaders to exchange ideas about inspiration, breakthroughs and transformation through signature and digital events around the world.<\/p>\n YPO <\/strong>2019 Global Pulse Innovation Survey M<\/strong>ethodology:<\/strong><\/p>\n The YPO 2019 Global Pulse Innovation Survey of its members was conducted by YPO from 29 April \u2013 6 May via an online questionnaire with a representative probability sample of 1,661 YPO members. The sample included members in 105 countries and representing 34 industry sectors. The questionnaire was in English. The margin of sampling error is plus or minus 2.3 percentage points at the 95 percent confidence level.<\/p>\n About YPO:<\/strong> YPO Media Contacts:<\/u><\/strong> New YPO Global Pulse Survey Finds That Customers are the Primary Inspiration for Business Innovation Around the World NEW YORK, May 23, 2019 (GLOBE NEWSWIRE) — YPO, the premier global leadership organization for more than 27,000 chief executives, conducted a survey of its members in over 130 countries to get their latest thoughts on innovation […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"yoast_head":"\n\n
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\nYPO is the premier global leadership organization for more than 27,000 chief executives in over 130 countries and the global platform for them to engage, learn and grow. YPO members harness the knowledge, influence and trust of the world\u2019s most influential and innovative business leaders to inspire business, personal, family and community impact. Today, YPO member-run companies, diversified among industries and types of businesses, employ more than 22 million people globally and generate USD9 trillion in annual revenues. For more information, visit ypo.org.<\/u><\/a><\/p>\n
\n<\/strong>Amy Reid, areid@ypo.org<\/u><\/a>, +1\u00a0646\u00a0678\u00a00575 (United States)
\nNatalie Naude, nnaude@ypo.org<\/u><\/a>, +27 83 641 0429 (Africa\/MENA)
\nVickie Tikam, vtikam@ypo.org<\/a>, +60 012 331 7411 (Asia)
\nAngela Mers, amers@ypo.org<\/a>, +1 415 298 8534 (Canada)
\nSerena Marchionni, smarchionni@ypo.org<\/a>, +34 699 903 472 (Europe)<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"