{"id":40719,"date":"2022-03-14T11:16:00","date_gmt":"2022-03-14T11:16:00","guid":{"rendered":"https:\/\/pr.asianetpakistan.com\/?p=88328"},"modified":"2022-03-14T11:16:00","modified_gmt":"2022-03-14T11:16:00","slug":"cenfri-equisoft-research-low-consumer-trust-holding-back-insurance-distribution-in-africa","status":"publish","type":"post","link":"https:\/\/southafricajournal.com\/cenfri-equisoft-research-low-consumer-trust-holding-back-insurance-distribution-in-africa\/","title":{"rendered":"Cenfri & Equisoft Research: Low Consumer Trust Holding Back Insurance Distribution in Africa"},"content":{"rendered":"
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Part of a new global study, this Africa-focused research identifies critical insurance distribution challenges caused by legacy technology systems, data silos and poor consumer attitudes towards the industry. <\/i><\/p>\n

CAPE TOWN, South Africa, March 14, 2022 \/PRNewswire\/\u00a0— In a new report commissioned by Equisoft, global research firm Cenfri presents the findings of an executive study aiming to identify the key challenges and opportunities regarding digitalisation of distribution through banks and brokers, across the African insurance industry.<\/p>\n

\"New<\/div>\n

Conducted with 55 industry stakeholders representing life and health insurance underwriters, brokers and banks in 13 countries, the research reveals critical challenges in sales, origination, client engagement and underwriting functions.<\/p>\n

Click here<\/a> to access the full report.<\/p>\n


\nChannel stakeholders don’t agree on critical challenges \u2013 making solutions hard to achieve<\/b><\/p>\n

The study found that the different stakeholders in the channel had different perceptions of what the problems were and why they arose. For example:<\/p>\n