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Update on refuse collection, City drop-off facilities and Christmas boxes over the festive season

The City of Cape Town’s Solid Waste Department encourages residents to note the operating times for refuse and recycling collections and the City’s drop-off facilities for the holiday period. Residents are also advised that staff are not permitted to solicit Christmas boxes or donations, although residents are free to offer a token of gratitude for services provided during the year.

Refuse and recycling collection

Refuse will be collected on public holidays that fall on a weekday. As such, refuse will be collected as scheduled on the following public holidays:

Friday, 16 December 2022
Monday, 26 December 2022
Tuesday, 27 December 2022.
Monday, 2 January 2023
Residents must please ensure that their bins are placed out for servicing on time as the reduction in traffic typically experienced over this period means crews travel quickly on their respective routes. Please place bins out by 06:00.

Drop-off facilities

Residents are encouraged to make use of the City’s drop-off facilities to dispose of their recyclables, garage waste, garden greens and other accepted materials.

A detailed list of drop-off facilities, their locations, general operating times and the kinds of materials accepted can be found here.

Drop-off facilities will operate as per the below on the following days over the festive season:

16 December 2022 Operating according to public holiday operating hours: SW_Drop-off _Table_and_Operating_Times.pdf (capetown.gov.za)
23 December 2022 Drop-offs will close at 16:30
24 December 2022 All drop-offs operating as per normal Saturday hours.
25 December 2022 All facilities closed
26 December 2022 All drop-offs operating according to public holiday operating hours
27 December 2022 All Drop-offs operating according to public holiday operating hours
30 December 2022 Drop-offs will close at 16:30
31 December 2022
All drop-offs operating as per normal Saturday hours.
1 January 2023
All facilities closed
2 January 2023
All drop-offs operating as per public holiday times
Christmas boxes and donations

Residents are reminded that they are under no obligation to give cash donations or Christmas boxes to the City’s Solid Waste Management staff and contractors.

The City of Cape Town has a policy in place which prohibits staff and contractors from soliciting Christmas boxes, or money from residents. However, residents are welcome to give a voluntary cash donation or a box of goodies.

Such reports will be investigated immediately and, where residents are willing to testify, the City will be able to take appropriate disciplinary action. To investigate such a report, we will need at least the vehicle registration number and the date and time of the incident.

Residents should also be aware that certain opportunists attempt to pose as collections staff at this time of year. If residents suspect that the people who approach them are misrepresenting themselves, the matter should be reported to the South African Police Service.

Logging service requests:

Residents are encouraged to submit service requests for Solid Waste Management using the following channels:

Call Center: 0860 103 089
Online: www.capetown.gov.za/servicerequests/
Email: Wastewise@capetown.gov.za

Source: City Of Cape Town